Firing That Customer

Updated Sunday, January 17, 2010

I think this firing thing is getting to my head. It’s so useful to rid the chaff and spend your time on what is worthy, even when it comes to customers.
The customer was a nice fellow. He just didn’t see eye to eye when I would charge him for Bixly’s services. Here are personality traits of a bad customer:

• Didn’t think we should charge him for solving his problems
• Started to force us around unreasonably
• Makes us worried to take any calls from his area code
• Pulls the “this was in the original contract” with anything he wants, even though it never was in a contract.

On top of that I wasn’t making much money with him. Not fun, no money: life is just too short.

About the author. I'm Adam Temple. After a degree in religion I ended up in the business world and just love it. Sermonspice.com was my first big splash as it's now a multi-million dollar company (which I love saying!). Bixly.com is the next notable effort. Expert programming seriously low prices. It came about as a last ditch effort to avoid working security detail. Bixly reminds me of adolescence: thriving with health and potential, but still learning.